Resource Page: Telemarketing

Do-Not-Call Laws – A New National Trend

November 2002 Mfg.Trust Feature Story

Resources
News & Trends
Events
ProQuest: For NCMS Members Only

Resources

(^top) Gryphon Networks. Professionally managed Do-Not-Call compliance protection in real time http://www.gryphonnetworks.com

- Do-Not-Call Trend Maps
Download .pdf file (167Kb) here

- States with Do-Not-Call Laws
Download .doc file (693Kb) here

Direct Marketing Association

State Do Not Call Lists
http://www.the-dma.org/government/donotcalllists.shtml

American Teleservices Association

Association dedicated to the teleservices industry
www.ataconnect.org

Federal Trade Commission

Proposed Do-Not-Call Registry Web Site. Click here.

Federal Communications Commission

Consumer & Governmental Affairs Bureau
http://www.fcc.gov/cgb/

Junkbusters

US Laws on Telemarketing
http://www.junkbusters.com/ht/en/fcc.html

Telemarketing Headlines
http://www.junkbusters.com/telemarketing.html

News & Trends

(^top) Customer Interaction Solutions Magazine

It’s the law:  Complying with Do-Not-Call Legislation http://www.tmcnet.com/cis/0702/0702out.htm

Call Center Magazine

Don’t Call Us…
Click here for link

Direct Marketing Association

DMA’s Views: Industry Do-Not-Call List and New Technologies Obviate Need for Federalized Registry
http://www.the-dma.org/cgi/disppressrelease?article=345

American Teleservices Association

E-Connections Newsletter (Latest Version)
Click here for link.

Antispam Laws: Where Are They?

“The high cost of making phone calls means marketers would rather spend their resources calling people who might actually be interested in what they're selling. That's why, aside from fear of prosecution, most telemarketers comply with do-not-call lists.”
http://www.wired.com/news/ebiz/0,1272,46371,00.html

Events

(^top) Yankee Group Telcom Industry Forum 2002

Click here for link.

For NCMS Members Only

(^top) NCMS Members:
No password? Don't remember? Contact NCMS here. 

 ProQuest:

Security Firm to Pay Connecticut $25,000 in Do-Not-Call Violation Knight Ridder Tribune Business News; Washington; Sep 7, 2002

It's the law: Complying with do-not-call legislation; Customer Inter@ction Solutions, Norwalk; Jul 2002

Technology helps in complying with anti-telemarketing laws; Best's Review, Oldwick; Apr 2002

(^top)

This Month's Author, Keith Fotta, Gryphon Networks

Keith Fotta is the president and CEO of Gryphon Networks, Corp. the leader in automated Do-Not-Call compliance solutions. Gryphon’s proven, patented technology enables outbound telephone marketers to automatically manage compliance with all state and federal consumer Do-Not-Call laws.

Founded in 1995, Gryphon Networks is a privately held company headquartered in Norwood, Massachusetts.  For more information contact Gryphon Networks at 781.255.0444 or visit www.gryphonnetworks.com.